Business Etiquette

Here are some business manners you should know when working in Japan. These are very important in Japanese companies.

Greetings

In Japan, greetings are made with a bow.

It is customary to bow when meeting someone for the first time or at the start of each day.

Business Card Exchange

There is a special way to exchange business cards.

Treat the business card with respect and receive it with both hands. Be sure to carefully look at the other person’s business card as well.

Behavior in Meetings

In meetings, it is important to be punctual and listen quietly.

When speaking, be clear and concise. When others are speaking, remain still and listen attentively.

Clothing and Appearance

Dress neatly for work.

For important meetings or when meeting someone for the first time, choose especially neat clothing.。

Business Emails

When writing emails, use polite language.

Emails should include greetings and closing remarks. It’s also important to respond quickly.

Apologies and Gratitude

When you make a mistake, say “I’m sorry” (ごめんなさい).

When expressing thanks, say “Thank you” (ありがとう).



By reading this page, you can learn Japanese business manners.

It will be helpful for your success in working in Japan if you remember these practices.